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FREQUENTLY ASKED QUESTIONS
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PAYMENTSFor your convenience, you can scan the QR code to pay via all banks, GCash, and other e-wallets. Simply select "Payments by Xendit" at checkout and choose "QR Payments." We also accept other e-wallets, Debit Cards, and PayPal.
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SHIPPING & LEAD TIMEShipping is handled via Flash Express or LBC. All items are made to order. The crafting process takes 1-3 days. Once crafting is complete, please allow 1-3 days for delivery within Metro Manila and 2-7 days for delivery outside Metro Manila. You will receive a confirmation email with a tracking number once your order has been shipped.
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MATERIALSWe use full grain vegetable-tanned leather for all our products. Please expect natural variations in the leather, including differences in color, thickness, texture, and natural scars. This individuality is part of the leather's charm and is characteristic of natural full-grain leather.
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CUSTOM NAMECustom names are available on all items with a maximum of 9 letters. Please select the custom name option and enter your desired name. An additional fee of ₱50 will be charged at checkout.
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